Hi, I'm Ricky,
 

Bringing ideas to life through code, with a focus on practical, user-friendly designs.

Jacksonville, Florida

Headshot of Ricky Serrano

GitHub Contributions

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GitHub contribution calendar for RickyRicardo904

About

Hello! My name is Ricky, I'm a full-stack developer with a passion for creating accessible, user-friendly tools and interfaces. I’ve always loved the world of computers and code, especially the ability to create things that make people smile, solve real problems, and make life a little easier.

Experience

A snapshot of my education, industry certifications, and professional experience.

Education

B.A.S. Information Systems Technology - Florida State College at Jacksonville

2023 - Present
  • Completed coursework in application development, systems design, database management, networking, and cyber security.
  • Gained hands-on experience with IT infrastructure, configuring and maintaining servers and network devices.
  • Worked with a team to design and build full-stack application projects, applying agile development practices and version control workflows.

Certifications

CompTIA - A+

2024
  • Demonstrates foundational knowledge of computer hardware, operating systems, and networking.
  • Validates troubleshooting skills for supporting end users and IT environments.
  • Reinforces strong practices in endpoint support, OS installation, hardware diagnostics, and technical documentation.

Experience

IT Help Desk Technician - Natural Life

Sep 2025 - Present
  • Delivered technical support for workstation, phone, printer, and network issues.
  • Installed and maintained IT infrastructure including cabling, workstation setups, charging stations, and surveillance systems.
  • Supported over 180 devices and collaborated with systems administrators and engineering on infrastructure improvements.

IT Service Desk Technician - Wounded Warrior Project

Jun 2025 - Sep 2025
  • Resolved hardware, software, and network issues through service desk ticket workflows.
  • Managed user accounts and permissions in Active Directory and related systems.
  • Handled endpoint deployment, lifecycle management, and secure decommissioning.

Co-Owner / Operator - ProJax Pressure Washing, LLC

Jan 2024 - May 2025
  • Managed service delivery and client relationships for 200+ residential and commercial customers.
  • Oversaw budgeting, scheduling, and day-to-day resource management.
  • Designed efficient workflows that reduced job time and improved consistency.

Parts Sales Manager - AutoZone

May 2023 - Dec 2023
  • Managed store inventory, customer orders, and incoming product shipments.
  • Used internal systems to process sales and maintain customer records.
  • Executed opening and closing procedures, including daily cash reconciliation.

Aviation Structural Mechanic - US Navy

Dec 2016 - Nov 2022
  • Managed aircraft records and maintenance repair data.
  • Led and qualified a team of 25 sailors through maintenance inspections.
  • Supported aircraft launch and recovery operations in high-tempo environments.

Skills

A quick breakdown of the technologies and platforms I use to build, support, and ship reliable systems.

Core Stack

Technologies I use most often when building and shipping projects.

  • TypeScript
  • JavaScript
  • Java
  • HTML
  • CSS
  • Python
  • C#
  • Spring Boot
  • Angular
  • React
  • Next.js
  • Node.js
  • Tailwind CSS
  • SQL
  • PostgreSQL

Tools & Platforms

Day-to-day tooling for collaboration, deployment, and support.

  • Git
  • GitHub
  • Docker
  • Linux
  • Windows
  • Active Directory
  • ConnectWise
  • Jira
  • Figma
  • Power BI

Currently Learning

Areas I am actively improving to broaden delivery capabilities.

  • AWS
  • CI/CD Workflows
  • Kubernetes
  • Automation

Projects

A mix of projects and builds to showcase my work.

See all
Screenshot of Senior Helper homepage

SeniorHelper

Full-stack web app that helps older adults and caregivers coordinate tasks and appointments while teaching seniors to recognize and avoid online scams.

JavaTypeScriptAngularPostgres
View project
Screenshot of Enzo's World homepage

Enzo's World

A playful, interactive website based on Enzo, my younger sister's Golden Retriever, featuring a custom design, mock merchandise store, blog, and gallery.

Next.jsReactTypeScriptMDX
View project
Screenshot of portfolio homepage

Portfolio Website

A responsive portfolio website showcasing my projects, experience, and skills as a software developer.

Next.jsReactTypeScriptMDX
View project
Photo of Editing Station PC

Editing Station PC

A custom-built PC optimized for video editing workloads, featuring a high-performance CPU, GPU, and fast storage to handle large media files and complex timelines.

PC BuildingHardware Optimization
View project
Screenshot of Senior Helper homepage

SeniorHelper

Full-stack web app that helps older adults and caregivers coordinate tasks and appointments while teaching seniors to recognize and avoid online scams.

JavaTypeScriptAngularPostgres
View project
Screenshot of Enzo's World homepage

Enzo's World

A playful, interactive website based on Enzo, my younger sister's Golden Retriever, featuring a custom design, mock merchandise store, blog, and gallery.

Next.jsReactTypeScriptMDX
View project
Screenshot of portfolio homepage

Portfolio Website

A responsive portfolio website showcasing my projects, experience, and skills as a software developer.

Next.jsReactTypeScriptMDX
View project
Photo of Editing Station PC

Editing Station PC

A custom-built PC optimized for video editing workloads, featuring a high-performance CPU, GPU, and fast storage to handle large media files and complex timelines.

PC BuildingHardware Optimization
View project

Contact

Let's connect. Fill out the form below to contact me, and I typically respond within two business days.

Send a message

Fill out the form below and I will get back to you as soon as possible.